The sky bar offers a breathtaking view and great food.

Check-in took more than 30 minutes with unhelpful staff.

can't wait to come back

The luxury room was equipped with air conditioning, a minibar, and a flat-screen TV. The private bathroom had free toiletries and a hairdryer. The rooftop pool was perfect for a sunset swim. The sky bar offered amazing food and views. Staff were super friendly and helped with everything we needed.

I had a fantastic time at this hotel, lounging by the rooftop pool and enjoying the relaxing garden area during my stay. The place really knows how to create a chill vibe for guests. Just a heads-up, it would be nice if they offered a more flexible check-out time! 🌟

A well-located hotel with decent amenities, making it convenient. The rooftop dining area has a lovely ambiance, though service could be frustrating at times, especially with rooms not ready upon arrival and a bit of attitude from the front desk staff. Despite these hiccups, it was an okay experience.

android TV, spacious elevator, modern design

The bathroom door in room 404 didn't lock or close properly, and the unpleasant odor disrupted my sleep!!! Additionally, the registration confusion at check-in was frustrating!!! Speeding up check-in processes would enhance guest comfort!!!

I had a decent stay for two nights. The breakfast spread was really good, giving a great start to the day. I also enjoyed the unique flavors of the food, especially the delicious cake they had arranged for my family celebration. The downside was that the room seemed a bit older than portrayed in the pictures.

The only bright spot was that the room size was decent, lots of space, and the central location made it easy for me to explore around. But honestly, I was disappointed overall because the lack of cleanliness was just unacceptable, like finding used soap in the shower. Who does that?

It wasn’t exactly cheap, but considering the situation, I guess it’s somewhat acceptable.

The Hotel Arcadia features a beautifully renovated interior and well-maintained common areas. I appreciated the spacious elevator and wide hallways, which made it easy for seniors like me to navigate comfortably throughout the hotel.

Faster check-in would improve the experience.

The stay was enjoyable with helpful and friendly staff. The room was comfortable and well-maintained, providing a cozy atmosphere for relaxation. Breakfast was delightful with a variety of options, and the hotel's location near shops and restaurants made exploring Kottayam easy.

WiFi connection can be improved.

Great location and nice rooftop pool, but WiFi could definitely be better.

would recommend for a quick layover

Comfortable room, great location, where I appreciated the decent rooftop restaurant with a good ambiance and was glad to find that I was only charged half day charges when I checked out four hours after the standard check-out time.

Absolutely satisfied.

Location is exceptionally convenient, with easy access to public transportation. The rooftop restaurant has a pleasant atmosphere and serves delicious meals. the Sicilian cunzato bread was a highlight. However, room amenities were lacking – only one coffee packet and insufficient toiletries for two guests. It was disappointing not to have basic items like facial tissues. This experience indicates a need for improvements in guest comfort.